IT strategy health check

IT Strategy

A strategy for the internal Information Technology function whose role is to provide supporting IT services to one or more of the market facing parts of the business.


A: Well Grounded Desire for Change

Strongly disagree       Strongly agree N/A
1
We are clear what is required of us by the Business in support of their strategy, both now and in the future (e.g. scope and priorities for our services; cost and performance expectations; etc.)
2
We have an up-to-date assessment of our strengths and weaknesses (e.g. with: technology landscape, operational performance, delivery performance, skills and capabilities, etc.)
3
We have an up-to-date assessment of external opportunities and threats (e.g. availability of key skills, changing IT service market, technology change, etc.)
4
We are clear how business performance will be impacted if we don’t act to address the issues and opportunities resulting from the analysis in (1) – (3) above
5
All key stakeholders agree on the rationale and priorities for action (i.e. case for change)


B: Clear and Coherent Direction

Strongly disagree       Strongly agree N/A
1
Driven by (A) above, we are clear on our scope and purpose – and where this fits within the Business and alongside other functions providing services to the Business
2
We have a clear vision/aspiration for the future, underpinned by measurable, business focused outcomes and objectives
3
We have a set of guiding principles providing a sound and consistent basis for making strategic and operational decisions (e.g. build vs. buy, in vs. outsource, etc.)
4
We are clear on what services we will offer in future, their criticality to the business, who will receive them – and how they will be, funded and delivered
5
We have defined, at a high level, what our future technology landscape will be – and how this is different from today (applications, architecture, etc.) 
6
We are clear how the IT function will be structured and run – and if/how that will be different from today. (e.g. governance, sourcing (internal vs external), organisation, skills and capabilities, technology, etc.)


C: Set-up for Successful Delivery

Strongly disagree       Strongly agree N/A
1
To achieve the change required by (B) above, we have a clear implementation plan, budget and resource plan which has been agreed with the business sponsors and those accountable for its delivery
2
Our plan recognises that context and priorities will change over time - and, with this in mind, incorporates regular delivery and review points
3
We have clear leadership and governance to oversee the implementation of the change – including strong sponsorship and representation from the business
4
We have a clear and compelling business case which meets the organisation’s investment goals (e.g. minimum IRR, etc.)
5
We are clear what benefits will result from the change; when and how these benefits will be realised – and who (in the business and IT function) will be accountable for realising them