About-Berkeley

About Berkeley

We’re about being there for our clients when it really matters. When it absolutely has to be right. Doing the right thing is both our ethos and sweet spot. And it’s why clients turn to us again and again

 

Careers

Find out how you can make a big change to your career by joining one of the best small firms in the UK.

 

I spent the first eight years of my working life in a line technology role with a third-party supply chain and logistics service provider, joining in 1990 on completing an IT degree. When I left, I wa...

Dave Machin, Partner

Dave Machin

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The people

It's the people that make Berkeley different to other consultancies. Bright, friendly, down-to-earth people who are both thinkers and doers. Working by your side, as consultants and colleagues, to get the right results.

IT Strategy

Helping you own an IT strategy that makes a real positive difference to your business

With the role of IT becoming increasingly central to an organisation’s business model the IT strategy is now at the heart of business strategy.

Back Office to Front Office – IT is no longer confined to the traditional ‘back office’ supporting role enabling global shared service and enterprise platforms. Front line services are now powered by IT solutions from Customer Contact Centres to Point of Sale (POS).

Business use to Customer interaction - IT is quickly becoming the preferred route of customer interaction with businesses. E-commerce has overtaken in-store shopping and a phone call or face to face discussion to schedule an appointment, raise a query or handle any other household administration has been replaced by online systems.

IT is now at the heart of business operations with ERP and Shared Services commonplace and an increased presence of the Cloud, Big Data and Analytics and Digital technologies. Information Technology is fast moving from supporting the business to being the business.

Even business’ that were historically on the periphery are now having to adapt and embed IT strategies into the core of their business models and deliver large scale IT transformation. 

Figure 1 – The role of IT

Critical, Complex, Lasting Change

Tools

Strategy Health Check

Assess whether your strategy is set-up for success with one of our questionnaires.

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Case Study

Working together to create a clear and comprehensive HR IT strategy and roadmap

How we helped a leading Global Consumer Packaged Goods company to build a robust, scalable HR...

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Case Study

Gaining greater strategic clarity so IT can better support the business

We worked with the EBRD to strategically review and refocus their IT to create a firmer strategic...

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Alignment of IT Strategy with business strategy is the current focus as IT has shifted from supporting the business to being the business. Consideration of the wider business context and a close partnership between the CIO and CEO are success factors in any IT Strategy.

Simon Close

Simon Close
Partner

Contact Simon Close

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