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I graduated from Liverpool University with a degree in Geography in 1999, and seeking variety while I decided what I wanted to do long term with my career, I began my management consultancy career at ...
Kirsty Nethersell, Partner
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Home > Services > IT Strategy
Why do you need an IT strategy? It should be there to do something useful for your business and you need to be very clear about what that is. There are many possible reasons – from providing the Board with the understanding and confidence to back a major IT investment to creating a step change in performance, from aligning and motivating your staff to reviewing your sourcing model, from working out where you fit in an ever changing technological landscape to acting as a vehicle to bring IT and the business closer together. More often than not, it is a combination of several such reasons.
We start by working with you to really get to the heart of what you want from your IT strategy – to define your why. And then we help you build the appropriate IT strategy – one that fits the task and your business and has real impact.
Every IT strategy is unique and the process we will take you through will vary, based on your particular circumstances. We don’t blindly follow a set path or methodology. However we do broadly follow three key steps.
First, we help develop a vision, articulating smart outcomes and a set of strategic IT principles rooted in the business strategy. Often there isn’t a neat synch between the business strategy and the IT strategy. One of our strengths is to create a strong bridge by making, discussing and agreeing assumptions and implications drawn from the business strategy that will guide the development of the IT strategy.
We focus single-mindedly on your why while also looking widely at the strategic context: what your competitors are doing, industry best practice, the inevitable changes and the latest trends in the broader IT landscape.
Once a firm visionary foundation for the IT strategy has been agreed, the next step is to develop the model describing how IT works to serve the business. This will answer a number of key questions, for example:
This second step clarifies where you are today and where you want to go, setting out what you need to continue doing, do differently, and start doing.
Finally, guided by the operating model, we help you develop a road map to deliver it. This map sets out in clear practical detail how to move from where you are today to where you want to be.
This whole process is iterative. You may well revisit your strategic outcomes as you work up your roadmap, for example. It’s a cycle of continuous feedback and improvement. So once you have completed the first version of your strategy, you should regularly revisit it – your strategy should be a living, advancing thing.
Our way of doing strategy is to ensure it’s your strategy – one you truly own by being genuinely involved in its development. For us, there’s no other way of doing it. You know much more about your business than we do and therefore can build this understanding directly into the strategy. Moreover you’re going to be the ones taking the strategy forward, so you have to understand and believe in it. You have to own it.
We are passionate about engaging you and your business throughout the process, rather than just at the beginning and the end, so you all understand and support the strategy. We know this isn’t always easy but we’re here to help, for example by encouraging and facilitating the right conversations with your internal customers to bring and keep them on board. One of the key ways we deliver value is to ensure your IT strategy is strongly connected to your business.
This in turn, ensures we help you develop a pragmatic deliverable strategy that will make a difference and will change what you do. We don’t do shelfware. We don’t want the strategies we’re involved in to gather dust. We are here to help you create an IT strategy that has specific strategic decisions written into it, a clear sense of what the outcomes are going to be and a clear road map for how to do it. We want your strategy to have real impact, to define your choices and guide you through change for the better.
We can't mention all our work, so we've picked out a few examples below:
"If you want your IT strategy to have real impact it must be truly owned by you and your people and it must embed IT as an integral part of your business. We can help."
Simon Close, Partner
My experience covers both business and IT strategy, which in turn helps me play a leading role in forging the essential connections between the two for my clients. Most recently, I have been working with a financial regulator. We were originally chosen to work on their IT and data centre strategies and have recently been asked back to explore refreshing the IT strategy to ensure it continues to support the organisation in today’s very different environment.
We have a great deal of experience of creating and delivering IT strategies – this is one of our core areas of expertise. We have worked on IT strategies across a variety of sectors, including regulatory bodies, energy, FMCG, retail, property, insurance and utilities.
Our work ranges from strategies focused on particular aspects of IT such as organisation, sourcing arrangements, or data centres, through to comprehensive IT strategies encompassing every aspect of how IT supports the business strategy.
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The Berkeley Partnership is an independent management consultancy. Since founding in 1990 we've been helping FTSE100 clients and other household names when it matters most.
We develop IT strategies with real impact - strategies that are owned by you and truly embedded into your business.
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