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I graduated from the Helsinki University of Technology with a MSc in Industrial Management and after a year travelling around the world, joined Accenture.
Shortly after starting my career I met m...
Kare Heikkila, Consultant
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Our case studies show how we work with our clients to deliver real, effective change.
Home > News & Views > Case Studies > Ensuring the success of a critical platform for business
Our client’s global web platform is critical to its business – it has to be there up and running no matter what. Yet over the years the platform they had in place had begun to show its age. A solution that had been reasonably sophisticated ten years ago was proving to be increasingly inflexible and difficult to use. There was no such thing as a small or quick change. Moreover, successive customisations had further compromised the platform’s ability to perform and maintenance and upgrades were becoming ever more problematic. The original principle of having a central platform that gave scale economies and enabled group communications to retain overall control was breaking down.
Our client recognised the need to change. The challenge was to develop and implement a new modern platform – one that was easier to use and far more flexible. We helped them meet this challenge.
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Coordinating and controlling complex change
Designing and delivering multi-channel strategy
Are you embarking on a similar project? Are some of your business critical systems showing their age, but replacing them just feels daunting? Or perhaps you've got the opportunity to develop a brand new systems, and need help thinking through the "how". Or maybe moving to the cloud is on your to-do list, but you don't know where to start?
If any of these scenarios resonate, or you are facing similar issues, please feel free to get in touch. We may be able to help.
Dave MachinPartnerContact Dave Machin