After two years in the public sector, I started my consulting career at PwC in 2010. Throughout my time there I developed a broad set of consulting skills designing and implementing large scale change...
Richard Holmes, Consultant
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Home > Services > IT Transformation
Good IT transformation starts with a clear strategy, aligned to an organisational structure and operating model and great change management. On all counts, we have extensive experience. What’s more, we have the independence and collaborative style to work with you to deliver a transformation that is really owned by your team, and best supports your business.
We can help you change your IT function for the better. This can take in changes across a number of key areas. It often involves structural changes that enable IT to get closer to the business, and support core strategic objectives. It could mean major changes in the way IT is delivered, for example setting up IT as a shared service, changing sourcing strategy or capitalising on cloud-based services. Increasingly, it is about moving IT away from a primarily cost-driven, agenda to customer facing source of differentiation. This puts IT on the front foot – focusing the function on making the most of its potential not only to support but to drive the business forward.
When we are involved in the transformation early on, often we can add more value. To this end, we can help you set a foundational IT strategy that truly aligns with and drives your business strategy - not just in terms of technology and systems, but also in terms of your information and how to use it to make better decisions.
Once the strategy is set, we can help you transform the structure of your IT function, for example from regional to global functional to product-centric. Our work takes in organisational design, creating the operating model, selecting and engaging suppliers and identifying new ways of working.
Drawing on our expertise in change management and our experience of successfully managing complex IT transformations, we will work with you to turn your plans and designs into real beneficial change implemented across your IT function.
We understand the IT agenda, the business agenda and the information agenda and combine all three to help you transform your IT function not only to reduce costs and improve efficiency but also to drive business growth.
We don’t come with a ready-made answer. We tailor each approach to each situation and armed with our experience and insights from many previous organisations, we do the work with you, not to you. The results are really embedded and owned by your team. We’ll help you develop and implement the right solution for your business, rather than a one-size-fits-all text book answer. A solution that not only fits your business but is owned and supported by your people and, in turn, delivers lasting change for the better.
Business stakeholders are often sceptical about the value delivered because they fail to recognise how the support function contributes to business success and the challenges involved in effective service provision.
Wessex Water needed a CIO at a time when the business was undergoing a great deal of change.
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In today’s digital world, IT has a critical role to play not only in supporting the business as effectively as possible, but also in driving the business forward.
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