Coordinating and controlling complex change

Making a vital difference

With 12,000 branches across the country and over 20 million customer visits a week, the Post Office is part of the fabric of people’s lives in the UK and has recently been undertaking a significant business transformation. Berkeley worked with its leadership team to help them coordinate and control this transformation activity to help ensure the transformation was a success.

"Given the scale of the transformation and the complexity of the changes the Post Office was facing, it was vital we strengthened our ability to manage this effectively. Berkeley brought the right levels of experience and challenge and just as importantly the right approach to engaging with the organisation and commitment to build internal capability."

Sue Barton, Strategy Director