After graduating from Loughborough University in 2007 with degrees in electronic engineering and finance and management, I completed the BAE Systems graduate programme in their weapons and vehicles di...
Byron Ford, Consultant
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Home > News & Views > Case Studies > Improving Customer Service through reducing Operational Risk
Our client, is a FTSE250 company and leading merchant banking group, providing lending, deposit taking, wealth management services, and securities trading. Our role was to help them to identify and address known issues and risks within Premium finance. The expected benefit of which was to mitigate any negative impact of such issue and risk on the customer and so improving overall customer service.
Berkeley supported the client to successfully identify and mitigate the Top 20 issues and complete all associated projects.
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Delivering global financial reporting
Working together to create a clear and comprehensive HR IT strategy and roadmap
Michael MahonyPartnerContact Michael Mahony