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I graduated from the Helsinki University of Technology with a MSc in Industrial Management and after a year travelling around the world, joined Accenture.
Shortly after starting my career I met my En...
Kare Heikkila, Consultant
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Our case studies show how we work with our clients to deliver real, effective change.
Home > News & Views > Case Studies > Improving Customer Service through reducing Operational Risk
Our client, is a FTSE250 company and leading merchant banking group, providing lending, deposit taking, wealth management services, and securities trading. Our role was to help them to identify and address known issues and risks within Premium finance. The expected benefit of which was to mitigate any negative impact of such issue and risk on the customer and so improving overall customer service.
Berkeley supported the client to successfully identify and mitigate the Top 20 issues and complete all associated projects.
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Crafting the right strategy for a business with ambitions to grow
Delivering simpler and faster financial reporting
How can you tackle change effectively?
Boost your people's productivity through "Total Leadership"
Moving your data centre to the Cloud
Delivering complex change at scale: A more strategic approach to managing portfolios of change
Michael MahonyPartnerContact Michael Mahony