We’re about being there for our clients when it really matters. When it absolutely has to be right. Doing the right thing is both our ethos and sweet spot. And it’s why clients turn to us again and again
Find out how you can make a big change to your career by joining one of the best small firms in the UK.
I started out in Management Consultancy in 1997 having graduated from the University of Durham with a Masters degree in Astrophysics. I have worked with some fantastic clients over the last fourteen ...
Hadley Baldwin, Partner
View Hadley now
It's the people that make Berkeley different to other consultancies.
Bright, friendly, down-to-earth people who are both thinkers and doers. Working by your side, as consultants and colleagues, to get the right results.
Our case studies show how we work with our clients to deliver real, effective change.
Home > News & Views > Case Studies > Improving Customer Service through reducing Operational Risk
Our client, is a FTSE250 company and leading merchant banking group, providing lending, deposit taking, wealth management services, and securities trading. Our role was to help them to identify and address known issues and risks within Premium finance. The expected benefit of which was to mitigate any negative impact of such issue and risk on the customer and so improving overall customer service.
Berkeley supported the client to successfully identify and mitigate the Top 20 issues and complete all associated projects.
Download the full case study
Working together to create a clear and comprehensive HR IT strategy and roadmap
Review and delivery of a mobility and CRM solution for retail sales representatives
Consumer Packaged Goods Sector
Big Data and Analytics
The many sides of operational due diligence
How agile can better enable your IT projects
Michael MahonyPartnerContact Michael Mahony