I graduated from the University of Edinburgh in 2006 with a degree in Politics. Following a brief stint as a political researcher for the Scottish Government, I decided that a career in government ma...

Murray Smith, Consultant

Murray Smith

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Shared services – gaining greater value

You might think that sharing services is all about improving back office efficiency, but this is only part of the story. Approach it in the right way and it can also be a big value generator for your business.

The idea of sharing services across business units has been around for quite some time. But it’s fair to say that the focus so far has been primarily on sharing back office functions to improve consistency and drive down costs. However, if you look in greater, fresher detail at the true nature and potential of what sharing services really involves, there may be a bigger value generating opportunity for many organisations. So the question is, what really goes into sharing services and how do you begin to identify and generate the full value? In this article we give you our answer.

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