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After graduating from York University in 2006 with a masters degree in Physics, I instantly decided that a career in technology was for me. I joined Accenture’s technology consulting practice where I ...
Harvey Bennett, Consultant
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IT Outsourcing Health Check
Home > News & Views > Tools > IT Outsourcing Health Check
Many of our clients are approaching the end of first or second generation IT outsourcing arrangements; their IT executives raise a number of common concerns:
As we have been working with clients to explore options to address these concerns, it has become clear that new outsourcing agreements will look and feel very different to the monolithic, long term contracts of the past. Key industry trends which have changed the way in which IT services are sourced include:
Our independence and the role we occupy as trusted advisor for many of our clients means we can work closely with them to make a success of their outsourcing relationships; from the definition of sourcing strategy, through facilitating the supplier selection process, to managing the transition to new providers. We are also often asked to step in and provide support when an arrangement is ‘in flight’ and gets into difficulty.
Based on our extensive experience of different outsourcing arrangements across our clients, we have developed a 10 minute ‘health check’ tool to assess the strength of your current outsource relationship – you can access the IT Outsourcing Health Check for free.
For more hints and tips on managing your supplier relationships, read our unspun article on Supplier selection – the challenge of ‘picking winners’.
If you have an outsource arrangement that is giving you a headache, or would like to talk through any aspect of how to make IT Outsourcing work for your business, you can contact us at firstname.lastname@example.org
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We've supported a range of clients on their outsourcing projects. Some examples are below.
Review and delivery of a mobility and CRM solution for retail sales representatives
Creating a flexible and deliverable IT strategy
Speeding up the selection process
Agile - shaping your strategy