The focus on people, whether it’s building internal relationships, or “doing right” by the employees. It’s rare to see a company that puts so much emphasis on relationships, employee wellness, mental health, and benefits. It’s even rarer for that emphasis to be genuine.
In every conversation with partners, I get asked how I’m doing and how I’m feeling. It doesn’t feel like I’m just another cog in the machine, it feels like people really want to get to know me, and help me develop personally and professionally.
It’s also great to see that there’s such an effort made to bridge the gap between the London and NYC offices, to make sure that consultants and partners in both locations feel like they’re included in the lives of those across the pond. Whether it’s firm-wide fitness challenges, or all-company meetings, it feels like we are really integrated well.
I’m an empath, so I love getting to know people and understanding what makes them tick. Projects that have a behavioural component to them (e.g. launching a new product or tool, redesigning a process, understanding people's existing behaviours and getting them to accept that change) are really exciting for me.
I also fundamentally believe that workplace technology shouldn’t hinder employees from doing their jobs, and make their work lives better. Figuring out how to fix something with the aid of new and innovative technology is incredibly interesting.
I’m passionate about user experience design. Whether looking at customer experiences, employee experiences, or personal relationships, creating a positive user experience allows us to create lifelong connections.
It’s easier said than done – one of the main aspects of user experience design is listening to and gaining a deep understanding of the people you are interacting with to figure out what drives them to think and behave in a certain way. It requires the ability to put myself in other people's shoes to really understand where they are coming from.
Creating a good user experience has been a central tenet in most of my personal and professional relationships.