I graduated from Imperial College, London with a degree in Mining Geology, and then joined Andersen Consulting (now Accenture). After 6 years there, I moved to Berkeley. I have had the privilege of wo...
Juliet Armstrong, Partner
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Delivering critical infrastrucure improvements and evolving ways of working in a sustainable and value added way presents challenges whilst keeping passengers moving. New technology brings opportunities to transform the passenger experience with ease of ticketing and more reliable assets which improve journey times and service frequencies.
We have a strong understanding of regulatory and operational risk environments (e.g. Health, Financial Regulation, Transportation) and have developed expertise in delivering change critical to frontline service delivery within limited budgets and to tight timelines without comprising customer service and benefits.
We explore how taking a more strategic approach to portfolio management can maximise the long term value of change.
To quickly get a flavour of the sorts of questions that you should consider when looking at the effectiveness of your operating model, try our online Operating Model Diagnostic Tool.
By rapidly establishing credibility at the most senior levels endorsement was achieved for a...
A blend of programme delivery, governance and change management expertise filled a critical gap...
Most organisations face a balancing act in delivering change whilst maintaining operational delivery. In the mass transportation sector, this particularly acute due to the immediate and personal impact of disruption on the travelling public.
We have a track record in working with client teams to deliver complex change in a manner that helps them balance the urgent and the important.
Jonathan KennedyPartnerContact Jonathan Kennedy