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I graduated from Liverpool University with a degree in Geography in 1999, and seeking variety while I decided what I wanted to do long term with my career, I began my management consultancy career at ...
Kirsty Nethersell, Partner
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It's the people that make Berkeley different to other consultancies.
Bright, friendly, down-to-earth people who are both thinkers and doers. Working by your side, as consultants and colleagues, to get the right results.
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Change is the order of the day in the CPG sector, as companies look to drive growth and profitability while reducing their environmental impact – bringing great challenges but also great opportunities. We’ve worked across a wide range of areas with our CPG clients to help them change so they can succeed long-term.
High stakes supplier selection for a key programme
A key moment; some big opportunities
In the world of financial services it is far from business as usual. The industry is going through a significant period of change. There are many challenges that financial institutions are facing, but there are also some big opportunities. The four areas highlighted below are particularly relevant to many organisations and are ones where we have both significant insight and capability.
Firms are facing a challenge to interpret the wealth of new regulatory requirements. More significantly, however, many organisations are struggling to deliver successfully the scale and complexity of change that is required. With over 40 further pieces of European and UK legislation potentially coming into force over the next five years, including major elements such as MiFID II and MAR, the regulatory burden is unlikely to ease. Meanwhile compliance continues to be a major issue, as indicated by recent examples of major breaches of rules and regulations.
Since the financial crisis, the regulatory bodies have tightened up requirements on the management of operational risk significantly. Financial institutions are finding it hard to build the capability to identify and monitor risk to ensure compliance, especially when they are operating across so many markets and territories. This failure to deliver a more robust response to managing operational risk can be expensive both in terms of the significant fines being imposed for compliance breaches and the impact it can have on capital requirements.
The business world has increasingly become a digital world. As many financial services organisations are discovering, this is both an opportunity and a threat across the retail and wholesale markets. Making the most of digital opportunities and successfully landing the organisational transformation that this requires has become critical. The challenge is how to ensure differentiation by redefining and reinventing the customer experience. In retail markets this is particularly challenging, requiring insight into the needs of the next generation of financial services customers.
The combination of better analytics capabilities and the availability of large volumes of data means that ‘big data’ is more important now than ever before. The vast amount of data that most financial services firms have to deal with means that the opportunity to exploit ‘big data’ is particularly relevant to the sector, ranging from new customer insights through to enhanced fraud management and more effective operational management.
Gaining greater strategic clarity so IT can better support the business
Collaborating across local systems
People across the UK are living longer. Advances in technology are changing aspects of everyday life, at home and in healthcare. Commissioners and providers are being challenged to deliver new strategies, strategies that will transform local care.
To respond to these challenges a new way of working is emerging. Collaboration between organisations will be increasingly important across the health system. This is how integrated care will be delivered, along with sustainable transformation plans and the IT projects to underpin it all.
At Berkeley, we’re here for your orgaisation when it really matters. Whether it’s helping our clients develop commissioning, reconfiguration or provider strategies, or shaping and delivering integrated IT solutions, we have experienced consultants who understand how to work with NHS colleagues to get things done.
One of the core Berkeley services, across all sectors, is helping organisations define their strategy. Local health care system sustainability and transformation plans (STP) require collaboration, new ways of working and innovative thinking. Individual organisation plans need to reflect the wider health economy direction and set out how your organisation will deliver on its commitments. We have experience in delivering strategies that last.
We have worked with commissioners and providers to define new models of local care. We have led thinking on integrated care through our Better Care Fund work, both nationally and locally. We have worked with local commissioners and their commissioning support unit to define the approach to capitated budgets.
Delivering the technology strategy for your digital footprint is essential to enable integrated care. Technology is moving fast and significant efficiency and productivity value can be unlocked through better integration. Across IT strategy, complex procurement, project delivery and assessing / assuring existing technology investments, Berkeley has a strong track record of making digital projects a success.
Our consultants have experience of working with teams to design and implement new organisational structures and operating models. We have also programme managed whole system reconfiguration. Through our coaching offer we support team members and senior management with leadership development.
Recent work has seen our teams evaluating the root causes of issues and working across clinical teams and managers to implement changes to drive increased patient flow. By analyzing the causes of breaches, from the A&E front door to integrated discharge, we have implemented projects to help improve performance.
Integrating primary care and secondary care in the health sector
Making the right moves – quickly.
Nowhere is change so fast or fundamental as in the world of media & entertainment. The nature of the products, where and how they are sold and consumed, the expectations of customers, the underlying wave of digital dynamics – nothing is standing still. If you’re in the sector, you’ve therefore got to make sure you make the rights moves – quickly. This is at the heart of why we’re so interested and committed to the sector, and why we believe we can provide genuinely valuable help to the players. After all, taking the right decisions quickly and getting things done at pace comes naturally to us.
Turning around a failing IT project
Big challenges; big rewards.
From exploration in ever more remote and inhospitable places to finding the right approach to renewables, from navigating global geopolitics to managing varied portfolios of businesses - the oil and gas sector is rich in complex challenges and opportunities. The stakes are high and big long-term decisions and investments have to be made in order to succeed. Moreover, the levels of risk and uncertainty up the stakes further still. All of which attracts us and plays to our strengths.
Ensuring the success of a critical platform for business
Adding value in a critical area.
We’re attracted by the important part this sector plays in many people’s lives and by the inherent challenges and complexities that create great opportunities for us to add real value. Working closely with each of our clients, we fashion winning solutions for their business.
Seizing the moment to change for the better
The retail sector is going through enormous change, creating great challenges and opportunities – to integrate across multiple channels, to really get to know customers, to drive growth and to maintain margins. We’re happy to be side by side with our clients at the heart of this change.
Crafting the right strategy for a business with ambitions to grow
Focusing for maximum effect
From airlines to retail distributors – highly complex networks go hand in hand with time-sensitive service levels and tight margins. You can make a big difference with targeted well-managed changes. The right help in the right way at the right time can be critical. We can provide it.
Creating a corporate strategy from within the business
Distinct businesses, linked by a desire for change
The business landscape is characterised by a vast number of organisations, working across the whole spectrum of industry. Our clients are no different. They are wide ranging in their activities, and don't always fit neatly into predefined sectors. That doesn't stop them from coming to us when they need our kind of support. And we are always there to help.
Creating a flexible and deliverable IT strategy