The increasing importance of IT strategy is being driven by digital disruption. New technologies are more closely integrating people, process and systems, which is diminishing the value proposition of existing goods and services. Organisations find themselves having to re-think their approach to IT to enable the right capability at the right time and right cost.
An iterative approach to planning and guiding projects enables swifter delivery as progress can be made without the finished product being fully understood. Strong partnership and collaboration are key to success and clients need to retain the key design and delivery roles to maintain control over the outcomes.