I graduated from Imperial College, London with a degree in Mining Geology, and then joined Andersen Consulting (now Accenture). After 6 years there, I moved to Berkeley. I have had the privilege of wo...
Juliet Armstrong, Partner
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Home > Sectors > Retail
Not only has technology expanded customer expectations, but new competitors with challenging business models are coming to the fore. For most retailers this means major change is needed – new markets, changes to business practices, new customer offer, economics of channel shift and a whole new way of considering the physical estate.
We help our retail clients both define the change, then follow through to help them manage and deliver it. We work across the business, including Supply Chain, Customer, B&M, HR and Marketing.
Post Office Ltd
How we helped the Post Office tackle a complex transformation programme.
We helped Countrywide to rewrite their strategy to set out a path with greater potential.
We supported in developing a five year strategy and programme of work for M&S Direct.
We worked with one of the UK’s largest retailers on a swift exploration with a big impact.
It’s an exciting but challenging time to be in retail. From our earliest days, we’ve been helping our clients make the most of many different opportunities and challenges created in the inherently dynamic world of retail. We can help you shape and get buy-in to the change required, and then help to deliver it within time and budget.
Mark StaffordPartnerContact Mark Stafford