After two years in the public sector, I started my consulting career at PwC in 2010. Throughout my time there I developed a broad set of consulting skills designing and implementing large scale change...
Richard Holmes, Consultant
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Not only has technology expanded customer expectations, but new competitors with challenging business models are coming to the fore. For most retailers this means major change is needed – new markets, changes to business practices, new customer offer, economics of channel shift and a whole new way of considering the physical estate.
We help our retail clients both define the change, then follow through to help them manage and deliver it. We work across the business, including Supply Chain, Customer, B&M, HR and Marketing.
Post Office Ltd
How we helped the Post Office tackle a complex transformation programme.
We helped Countrywide to rewrite their strategy to set out a path with greater potential.
We supported in developing a five year strategy and programme of work for M&S Direct.
We worked with one of the UK’s largest retailers on a swift exploration with a big impact.
It’s an exciting but challenging time to be in retail. From our earliest days, we’ve been helping our clients make the most of many different opportunities and challenges created in the inherently dynamic world of retail. We can help you shape and get buy-in to the change required, and then help to deliver it within time and budget.
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