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I began my management consultancy career at Accenture after graduating from the University of Cambridge in 2010 with a degree in Geography. During my time with Accenture, I led a number of global tran...

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Covid-19: Are you clear on your exit strategy?

Thinking ahead to life beyond lockdown… 

A staged return to normal life may take many months, but forward-thinking organisations are already plotting a course to succeed in the environment that will follow on from this initial period of social and business disruption.

Refreshing or refining your business’ strategy should not be daunting. It doesn’t need to be a major management distraction. Good strategy always involves being clear up front on the most important questions your organisation is facing and then making evidence-based, objective choices. At a time of upheaval, it is just as important for your strategy to be clear about the opportunities your business will not pursue as well as the things you decide you will. And at every stage, robust analysis and business modelling will help you to better assess your choices under different external scenarios, soundly ruling options in or out. 

So where should I start?

When Berkeley helps our clients with a strategy refresh, we work closely with them to break down their thinking into first order questions about their target market, products and services; and second order questions about how their businesses operates (also known as their  “operating model”). 

The global fall out from Covid-19 may well be changing the market you operate in, and the relative value of your products or services in the eyes of your current, and prospective, customers. Many organisations are now facing up to this reality and adapting their strategies to reflect that. We are seeing media distributors bypass cinema and deliver content via paid home streaming and B2B food wholesalers establishing direct to consumer offerings. 

Simultaneously, we are seeing pharmaceutical firms enter in to new commercial tie-ups on R&D and manufacturing, and retailers planning post-lockdown expansion into markets vacated by distressed competitors. 

As you think about your strategy, you need to consider how different medium-term scenarios will affect your target market, your value proposition to your customers and the capabilities your organisation requires in order to respond. When doing this it helps to supplement your understanding of your business with a view of the wider external environment, and lessons you can learn from other industries. 

Step1: Be clear about the changes you expect in your target market, your customer value proposition and your operating model:

Step 2: Now test how you would adapt under different scenarios

No strategy can be developed in isolation from your market environment. Covid-19 has changed external dynamics for most industries. Looking beyond the lockdown, we anticipate new regulatory changes, new political pressures, changing consumer behaviours, acceleration of tech adoption, changes to the organisation of cities, and labour market impacts. All of these will affect local economies in different ways. 

For every organisation, it is worth considering how your medium-term strategy will serve you under different macro-economic scenarios. Your strategy will need to adapt now, and then remain adaptable as the macro-economic situation evolves – being clear on the leading indicators for which scenario you are in. Berkeley have modelled three macro-economic cases against which we would recommend testing your strategy.

Summer 2020 recovery - The “V-shaped” recession

In the Summer recovery or “V-shaped” scenario, we assume that the pandemic is largely contained in Asia during Q2 of 2020 and in Europe and North America around the end of Q2. 

China and East Asian countries start recovery early, but with some consumer spending being subdued due to increased unemployment and reduced demand from the West. In Europe and North America the state and central bank funded business stimulus packages will have managed to retain a significant portion of the workforce in position, with unemployment only rising by a modest amount.

In-country travel restrictions in Europe and North America begin to ease and schools, offices, retailers and the leisure industry have all re-opened by the end of Q2. International travel restrictions lift later in Q3. Supply chains stabilise, without significant business failures, and consumer demand bounces back relatively strongly during Q3, albeit to below pre-crisis levels. Consumer and business spending that is largely deferred is starting to flow back into the economy. As a result, the global economy falls into recession in 2020 with a forecast 3% decline in global GDP, but with 2021 forecast for a strong bounce back of 5-6%.

Delayed recovery into early 2021 - The “U-shaped” recession

In the Delayed recovery or “U-shaped” scenario, we assume a more prolonged health crisis during 2020 particularly in North America, together with some resurgence of the health crisis in Europe and Asia, albeit at lower levels to the initial wave.

Remote working, reductions in unnecessary travel, ongoing closures to parts of the sports, hospitality and leisure industries, shielding of the vulnerable, and overseas travel restrictions are largely in effect throughout much of Q3 2020. 

Layoffs broaden as businesses use up cash reserves and the central government stimulus packages become increasingly unaffordable. Corporate and individual bankruptcies grow, with a second order downturn hitting industries in the financial services sector. 

Recessionary dynamics persist throughout most of 2020, with a forecast decline of 6% in global GDP, followed by a period of flat growth during Q4 of 2020 and Q1 of 2021. Recovery commences from Q2 of 2021, ending with a c4% year on year growth.

Prolonged contraction - The “L-shaped” recession

In the Prolonged contraction or “L-shaped” scenario, we enter into a long-term recession. This could be driven either by a worsening health crisis, or by failures of governments, central banks and businesses to adequately shape and deliver an appropriate economic recovery plan.

This is the most damaging of all scenarios, with corporate bankruptcies prevalent in several sectors and governments taking a lead role in nationalising critical businesses where it is essential to do so. The financial sector enters into significant distress and consumer spending globally is severely contracted due to increased levels of unemployment and personal debt. 

The major contraction in GDP observed in most economies continues into the first two quarters of 2021 and growth is then flat for the remainder of the year, with recovery not picking up until 2022. Global GDP is forecast to contract by 8% compared to 2019 and does not recover to 2019 levels at any point over the three-year time horizon that is so crucial to most organisations’ strategies.

Step 3: Above all else, your strategy needs to be implementable

Consideration of how your plans will be implemented and embedded is essential as you go through a strategy refresh process. This is paramount to ensure you can reap the benefits, it gives you a strategy that is “ready to go.” You need to create strategy that not only has clear medium-term direction, but is also owned and is immediately actionable.

What next?

In any context, good strategy is about making evidence-based choices, having a clear plan on how your organisation can deliver them and all the while being mindful of the external environment and how your strategy may need to adapt over time.  

Whilst no one can predict with certainty when the current crisis will end and what the impact will be, you can prepare your business now in order to be in the best position possible for the medium-term. 

If you are interested in learning more about any of the topics raised in this article, please contact partners Tom Parkin or Mark Fearn.

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