“Investing in digital transformation and getting your operating model right will deliver better outcomes – both for the organization and for patients. But the process can often be challenging and overwhelming. We can help to shape, manage or accelerate the change you need.”
Neil McClumphaContact Neil
...that ultimately delivers organizational objectives and drives better patient outcomes.
Healthcare is one of the most highly-regulated and complex, yet rapidly evolving, industries so it’s not surprising that healthcare transformation programs are among the most complicated and difficult. New models of healthcare, patient insurance coverage, and technology applications are emerging, and the pressure to deliver on investment and achieve desired outcomes can be overwhelming.
At Berkeley, we understand complexity. Our healthcare consulting team specializes in transformation under the most challenging and high-stakes circumstances. Berkeley’s healthcare consultants can work with you to develop your strategy, secure senior leadership buy-in, design the correct operating model, and deliver transformations that secure lasting benefits and improved care.
As healthcare providers increasingly merge and expand, our consultants can help design the right operating model to achieve the desired economies of scale and deliver a better patient experience.
Particularly within hospital system consolidation and merger scenarios, a well-designed operating model will help ensure hospitals can manage an optimal asset portfolio based on the population and any market shifts, such as care moving towards community or other providers. The right model will also enable hospitals to maximize integrations and gain new capabilities.
We can partner with you to increase digital integration and the interoperability of your data and systems. Our healthcare consulting services can improve how you share digital patient information across critical systems and between the functional teams that use them. Ultimately, Berkeley can support you to optimize efficiency in patient care and support better clinical decision-making.
Our expertise in digital transformation also allows us to support the deployment of patient-facing technology, including telehealth capabilities and wearables. We can help you to expand access and make healthcare management easier for patients.
Electronic health record (EHR) systems have become crucial to both delivering better patient care and driving improved business performance. But healthcare organizations face a continued challenge to get more from their systems. Our healthcare consulting team can help you to implement and optimize a well-designed system – unlocking opportunity across the revenue cycle while improving outcomes.
Our experience of healthcare sector consulting means that we know what it takes to make change happen, whether that’s directly managing the program to a successful outcome or setting you up for success to deliver change yourself. Our consultants have a deep understanding of all the moving parts and can do the hands-on work where needed. We don’t take over, but partner with you collaboratively and constructively.
Our approach often involves developing the client organization’s people and building their internal capability, including leadership development and individual executive coaching where needed. This allows the client to run the program over the long term and take forward the necessary activities that we initiate.
We pay a lot of attention to effective clinical and operational processes as well as stakeholder engagement. We’re able to align diverse sets of stakeholders across multiple organizations, bringing them together to agree on a clear direction, co-design solutions and achieve real change.
Whether you need hands-on support, some light-touch independent assurance, or just some advice, we can be there to help.
Pharmaceuticals and medical
I was impressed with Berkeley’s ability to grapple with the breadth of complex issues that this program seeks to address - across the clinical, technical and business areas involved - and also to tune into and respect the sensitivities across our organizations. It felt like they were on our side and willing to do what it took to get the job done, but all the while I felt they were good people that I’ve enjoyed having working alongside me."
Deputy Chief Executive and Strategy Director, a healthcare provider
As a healthcare sector client, how do we ensure we’re set up to deliver a successful transformation?
How do I shape an effective technology landscape with a clear business case that the board will support?
How do I align all relevant stakeholders around a new model of integrated care and how are we going to deliver it?
How do we redesign our operating model to ensure we realize the benefits of M&A?
How do we better attract, engage and manage medical professionals, and operational management and administrative talent at every level?
Making an impact for our clients and turning their ambitions into real results