A lack of ambition or objectives creates confusion. Define what good looks like, shape your strategy, and set measurable and flexible objectives to achieve your transformation.
Neil: Great strategy, whether it's business-wide or function-specific, is about stretching your organization and setting it up for future success. But once that future vision has emerged, we often find that clients struggle to translate big lofty ambitions into a set of more pragmatic, tangible interventions.
Elizabeth: This really comes down to balancing ambition with realism, creating something that's actionable and fit for purpose, but which still allows you to achieve a set of really impressive outcomes which change your organization for the better.
Neil: A successful strategy is always deeply rooted in business outcomes. One of the biggest indicators of success for a transformation program is the extent to which the team is squarely focused on delivering a set of clearly articulated, well understood, business-led benefits.
Elizabeth: But relentless pursuit of a strategic ambition doesn't just mean targeting every single one of those business benefits simultaneously. To progress at pace and demonstrate success along the way, you'll have to prioritize ruthlessly based on concrete evidence of what's going to deliver real value.
Neil: It's often helpful to start with something tangible, perhaps something low risk, or easier to execute. This helps showcase your transformation capabilities and demonstrates to your organization that you're able to deliver meaningful change. It's also helpful to learn lessons and make mistakes early on before you reach for more ambitious targets. Delivering any sort of change is a social process. If you get a broad range of stakeholders enthused about your ambitions from the outset, you're getting them ready to go on this journey with you and advocate for what you're trying to achieve throughout the organization.
Elizabeth: The best way to get people on board is to show them the value that underpins your ambitions. Show them evidence of the positive change you're seeking to effect for your organization and just get them excited. Share your enthusiasm.
Neil: Keeping things practical, it's always important to establish a timeframe for delivering your ambitions. Capital intensive industries will likely take a longer-term view, while more dynamic sectors are more likely to set a three-year strategy, keeping one eye on market developments to ensure their objectives remain relevant over time.
Elizabeth: Your ambitions may be huge; the challenges ahead of you may be even bigger. But as long as you've clearly articulated and evidenced the case for change, have a pragmatic plan in place and can free up the right resources to execute, you can be confident that your ambition remains deliverable.
It’s always important to establish a timeframe for delivering your ambitions and to ensure objectives remain relevant over time.”
The consulting work I do is most rewarding when clients express their delight at what we have managed to achieve by working together.
Be authentic to the purpose of your business so that everyone can relate to your ambition and understand the role they play.”
When I look back at my life, I want to be able to say that I have contributed positively, even if minutely, to change the world for the better.
Good strategy has to be adaptable to issues that arise over time, and measurable so that progress can be tracked and celebrated.”
Professionalism and credibility are hugely important to how I do my job. This routes back to always doing the right thing and being comfortable about providing a different opinion.